PBX misc.

This feature allows you to redirect incoming calls to a specific number in the PBX based on the caller's number (A-Number). Some examples of use cases: Block specific incoming numbers Block incoming calls from specific countries (based on...

The Set Caller ID feature allows you to customize how an incoming number is displayed to your users. This can be useful in scenarios such as multiple intercom systems always showing the same text or number. More commonly, it’s used to add a suf...

With Set Language, you can change the language of the built-in audio in the PBX, such as the audio files played in your voicemail. By combining the language change feature with the Caller ID Route function, you can configure all calls from England ...

Here, all the PBX’s internal numbers are listed, including queue internal numbers, user extension numbers, and pre-programmed shortcodes. You find the list under: “Company → PBX → PBX misc. → Internal Numbers” Examples of pre-programmed shortco...

Paging allows you to send quick voice messages to your colleagues. You can broadcast to multiple recipients simultaneously, up to 10 at a time. This feature is typically used for real-time announcements during fire drills, visitor arrivals, or em...

Via internal numbers, you can route calls directly to a function in the PBX by creating an “application.” For example, if you want everyone who calls a specific internal number to leave a voicemail for a user, you can create an application for th...

Here you will find settings for the switchboard that, for various reasons, are not yet integrated into the interface. This could be because the setting is unique to a few customers, a new setting, or unique in its nature that it doesn't fit anywher...

If you need to forward one of your phone numbers, this is where you set it up. You can set up permanent forwarding and/or forwarding for no answer and busy. Start by finding the number you want to forward in the list and click on it. Then, fill ...