- 20 Sep 2024
- 1 Minute to read
- Print
- PDF
Quickguide Infinity Mobile App
- Updated on 20 Sep 2024
- 1 Minute to read
- Print
- PDF
Discover the Power of Our Mobile App: Your Guide to the Most Popular Features
Infinity mobile offers a range of smart features that make it easy for you to stay connected and manage calls. Here, you'll find an overview of the most useful features — everything you need to maximize your efficiency and flexibility.
Call Users with a Single Tap
With Infinity mobile, making calls is quick and easy. Just tap the phone icon to reach your colleagues or contacts. Keep track of which profile your colleague is using with the clear symbol displayed under their name. The yellow pulsing ring around a user shows an incoming call, while the red ring indicates a busy user — it couldn't be simpler! |
Forward Calls with Full Control
Need to forward a call? Our app makes it easy. During an active call, you can drag and drop to transfer the call to another user or press the Transfer button to choose between a direct or supervised transfer. You can even park the call until your colleague is available — perfect when timing is everything. |
Customize Your Call Settings with Profiles
With profiles, you have full control over how your incoming calls are managed. Easily select which profile to use, which number should be displayed, and which queues you should be active in. Set the duration for how long the profile should remain active and enjoy a personalized calling experience. |
Move Calls Between Devices with One Click
Sometimes, calls require flexibility. With our mobile app, you can easily move an ongoing call between your different devices — from mobile to desk phone or whichever device suits you best. Tap the Calls tab for more options and move the call to where it best fits your needs. |
Manage Queues Smoothly — Switch Between Paused and Active
Are you a member of a call queue? Our app allows you to easily switch between being paused and active in queues. With a simple tap, you can choose whether to receive calls or not. Have many queues? Use the sorting function to organize them according to your needs — keep your most important queues right where you want them! |
This guide gives you a quick overview of our most popular features. Take control of your calls and work more efficiently — all directly from Infinity mobile.