Infinity Mobile - Manual

Welcome to the Infinity Mobile manual. Our mobile app is designed to revolutionize business communication by offering a range of advanced features that make it easier and more efficient to manage calls and messages. In this manual, we will go through the key features and how you can utilize them to enhance your workday.

If you haven’t started using the app yet, we recommend first reading Download and log in to Infinity Mobile and Quick Guide to Infinity Mobile.

Select what you would like to read more about below:

Contacts & Colleagues
Use the Infinity app to efficiently manage all your contacts and communicate with your colleagues.

Queues
Managing the company’s queues efficiently is crucial for maintaining a smooth communication flow.

Calls
You can easily park, transfer, record, and move calls between your devices.

Profiles & status
Profiles represent the user’s status and indicate how a user can be reached on their devices.

Chat
Chat with your colleagues, who can respond either through their app or Infinity Desktop.

Your Profile Page
Add a photo, update, and change your personal information directly in the app.

Calendar
Add individual and recurring profiles such as lunch, meetings, and end-of-day status.

Voicemail
Easily listen to and manage your voicemail messages directly in Infinity Mobile.

Recording calls
Listen to and manage your recorded calls directly in Infinity Mobile.

Company
Activate and modify the company’s call flows as well as manage and record audio files.

Settings
A detailed description of all the settings available in Infinity Mobile.

Permissions
A description of the permissions the app requires on your phone.