- 03 May 2023
- 1 Minute to read
Installing Infinity Teams app step-by-step
- Updated on 03 May 2023
- 1 Minute to read
Download the Infinity Teams app
To use Infinity Teams, you must first download the app. Click on Infinity.ZIP below and save it to your computer. It then needs to be sideloaded. If you have previously used the Contacts app, you can now choose to uninstall it. The Infinity app replaces Contacts.
As an administrator in your Microsoft organization, open the Teams client and go to Apps in the menu on the left. (If you do not have an administrator role yourself, contact your internal or external IT provider) .
1. Select Manage Apps
2. Select Upload an app. Now choose 3 or 4.
3. If you want to upload the app for yourself " Upload a custom app"
4. If you want to make the app selectable for everyone in your organization, select the bottom option "Submit an app to your organization" If you choose this option, your Teams Administrator must approve the app. Then upload Infinity.zip.
Microsoft Teams admin center (for administrators)
In order for your users to be able to load pages or allow them to install apps, you may need to make a change in your organization's admin center.
Go to https://admin.microsoft.com/
Click on the Teams admin center and select "Teams apps" and "Permission policies".
Set the rules that suit your organization whether it should be all apps or the ones you choose.
Under the Manage Apps menu, you as an administrator can upload Infinity for all users in the organization. Here you will also see if someone has uploaded the app in step 4 above
Select Upload app (+ Upload new app) Select the .zip file for the app you want to install and follow the on-screen instructions.
On the users side check to see that the click-to-call feature is set up correctly.
In Windows search for Default Apps in the Windows Searchbar and go to Default Apps.
Choose default applications by protocol and select Teams for the TEL (URL:tel)-link.