Licensing in Microsoft 365

Infracom Teams Direct Routing – Microsoft Licensing needed

For Infracom’s Teams Telephony service you will need to have a Microsoft 365 subscription that includes Microsoft Teams. This subscription can be Microsoft 365 Business (Basic, Standard, Premium) or Enterprise (E1, E3 or E5) plans for example.

In order to be able to use telephony together with our Microsoft Teams Direct Routing service each user will also need a Microsoft Teams Phone Standard license which is needed for all Microsoft subscriptions except E5 which already has this included.