Getting Started with Infinity Administration

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When your PBX is delivered, it is already configured according to the agreed setup. Flows, users, and basic settings are in place and the solution is ready to use immediately.

This article provides a quick overview of the administration interface and guides you to the areas where you can explore the solution. And if needed, make minor adjustments.

Dashboard – get an overview

The dashboard is the start page of the administration interface and shows the current status of the PBX. Here, you get a quick overview of flows, users, and important events.

Learn more about: Dashboard

Flows – how calls are handled

In the flows view, you can see how incoming calls are routed, such as opening hours, menu options, and forwarding rules. The flows are normally fully configured upon delivery, but can be adjusted if your organization’s needs change.

Learn more about: PBX Flow

Users – manage users and permissions

Under user management, you can see all users created in the PBX and make simple changes, such as updating details or permissions.

Learn more about:  User management

Need help?

The administration interface is primarily intended for overview and smaller adjustments. For larger changes to flows or functionality, we recommend contacting us to ensure that updates are made in the best possible way.